Itoya Topdrawer, Corp.

110 K StreetSuite 401
Boston, MA 02116

Date Posted:
October 01, 2019

Eastern Massachusetts



Part-Time Creative Sales Associate


Are you ...


Do you love to entertain?

Do people characterize you as having excellent patience?

Staying organized is your jam and you secretly tidy places that aren't you're own because you just do?

Do you love goal setting?

Yes?! Then this position might be the perfect fit for you!

Creative Sales Associate: Boston MA

Job Description

Join the Topdrawer team at the Boston locations. Kolo-Topdrawer is the American-based division of Itoya, a leading premium retailer and manufacturer based in Tokyo, Japan. Our stores operate under the brand name “Topdrawer.” We currently operate three thriving stores in Boston and San Francisco along with 15 locations in Japan. The company also operates a web business with the domain name

Topdrawer stores are our community hubs, where we offer what we’ve trademarked “Tools for Nomads.” Our focus is on offering the creative class (architects, designers, entrepreneurs, writers, scientists, etc.) useful tools. Our target audience is driven people who live nomadic lives and don’t necessarily work in one place. People who, in the course of a day, might work on a plane, train, café, or park bench before ending up at their office or studio. Their tools need to be mobile. Roughly 50% of our sales originate from products that are exclusive to our company.

A career at Topdrawer demands creativity and ambition – and offers the opportunity to build an exciting career in a fast-paced multi-cultural company headquartered in downtown Boston. This is a part-time role based on thriving Newbury Street in the heart of Boston reporting to the Boston Business Development Manager. The mission of the Creative Sales Associate is to effectively assist the Manager in the operations of the store and the community engagement opportunities.

Key responsibilities:


The role of a Creative Sales Associate at Topdrawer is to create an engaging shopping experience for our customers while working in a place where you can share your love for travel, photography, design, and style and interact with people in a real and authentic way. Since our core clientele are design and creative professionals, our emphasis is placed more on helping our consumers improve their comfort and productivity while working, commuting and living life on the go. We don't chase the latest fashion trends. Topdrawer instead brings a classic practical Japanese approach of minimal design and quality.


  • Initiates conversation and interacts with the customer in an authentic, personalized way.

  • Handles sales transactions with cash register. Opens and closes store including counting the till.

  • Shares advice, product knowledge and personal experiences to engage with the customer.

  • Asks customers about genuine needs, listens well and tries to fit the right solution to the right need.

  • Collaborates with management and peers, sharing good ideas with the team and actively participating in daily meetings, store projects and brand focuses.

  • Contributes to the team by being positive, respectful and helpful to others.

  • Knows what’s new and what’s selling well throughout the store and shares that knowledge with the customer.

  • Restock and merchandise store keeping it extremely clean and organized and well-stocked at all times.

  • Upholds labeling and signage.

  • Checking in inventory and regular inventory counts.

  • Must be able to lift 40 pound boxes.

  • Assist in conducting in-store events and consumer outreach.

The corporate name of Kolo-Topdrawer is Itoya Topdrawer, Corp. Itoya Topdrawer, Corp is an equal rights employer.


Preference will be given to applicants who have:

  • Minimum 1 to 2 years of retail experience.

  • Strong passion for design, art and creative professions.

  • Proven ability to lead the delivery of high levels of customer service.

  • Strong communication skills (written and oral).

  • Proficiency in MS Office products and retail POS business systems.

  • A passion and understanding of the arts.

  • A passion for travel and nomadic living.

  • BA or BS from accredited college or university or working toward a degree preferably in the arts.

How To Apply:
Email with the email titled Application: Creative Sales Associate / PartTime / Name.Include...
  • Resume (Titled: Resume_LastName_PartTimeTD)
  • Letter of Interest (Titled: LOI_LastName_PartTimeTD)
  • Availability
We will not consider applicants that can't be available for weekend hours.
Apply by:
October 10, 2019
About this Organization:
Topdrawer is the boutique store concept of the famed Itoya stores of Japan. Our story began 113 years ago with our flagship store named Itoya in the Ginza section of Tokyo. We now have stores throughout Japan and we’re just getting started in America with our Topdrawer branded stores in San Francisco, LA, Chicago, and Boston. Our headquarters and production studio is in South Boston with a full operations, creative marketing & web, product development, and finance team. With a Japanese aesthetic and a razor sharp focus on quality, our curated stores and web site aim to bring to America the finest “Tools for Nomads.” This is no ordinary travel goods store. We look at it differently. We believe modern life is lived in constant motion and our beautiful assortment of bags, apparel, paper goods, fine pens, bento boxes, travel goods are elevating the way in which people live and work while “on the go.”