Creative Action Institute

240 County Road
Ipswich, MA 01938

Date Posted:
July 03, 2019

Eastern Massachusetts



Operations Assistant


Creative Action Institute seeks a highly organized and creative individual to provide program and operations support that enables the organization to thrive. We are looking for versatile candidates who are open to learning new things, able to problem solve with initiative, and are passionate about gender equality and building a sustainable planet.

Who we are:

At Creative Action Institute, we catalyze community-driven solutions because we believe those closest to the problems are best positioned to address them. Using our groundbreaking creative approaches, we build transformative leadership, create fertile spaces for networks and movements to form and grow, and support creative advocacy in an effort to advance gender equality and build a sustainable planet. We are looking for a creative and engaging person to join our staff, and we welcome the unique ideas, approaches and contributions you have to offer. At Creative Action Institute you will see the tangible impact of your skills and efforts!

The role:

The chosen candidate will report to the Executive Director, and collaborate to ensure operations of the organization run smoothly and efficiently.

Operations Assistant (estimated 10 hours a week)

Administrative Support (20%)

- General Office management: mailing, scheduling, printing, filing, phone, and email inquiries

- Manage subscriptions, insurance policies

- Manage completion of state, federal, and international legal filings and documentations such as filing the annual 990, responding to requests for W2s, etc.

- Support new staff by setting them up on all software and collaboration tools

- Help with board meetings to reserve conference rooms, coordinate logistics, take minutes, as well as post reports and staff materials

- Support team with Harvest and Asana

- Support team with travel arrangements such as booking flights, applying for visas, etc.

- Ensure professional communication as needed with clients, partners, program and contract staff regarding contracts, insurance, materials, evaluation and project budgets

- General Accounting (Database entry) (60%)

- Accounts Payable: promptly manage bills and payments

- Accounts Receivable: track invoices, follow up with pending items

- Manage online accounts: Morgan Stanley, Eastern Bank, PayPal

- Review and reconcile staff expense reporting against budgets and cash advances and process reimbursement requests

- Reconciliation of bank statement each month

 Program Support (20%)

- Prepare materials for workshops as needed

- Assist with pre and post survey data entry and analysis from programs and projects


Skills + Qualifications

- Bachelor’s Degree or equivalence in experience

- At least 1-3 years of office experience, preferably with a non-profit

- Experience with non-profit accounting, Quickbooks

- Proficient in Microsoft Office (Word & Excel)

- Strong capacity to problem solve independently

- Strong organization, communication, and interpersonal skills

- Ability to manage multiple tasks at once while retaining attention to detail

- Ability to work in a small, dynamic and highly collaborative team

- Flexibility and sense of humor

Preferred, but not required

- Knowledge of Google products, Salesforce, Asana,

- International development/nonprofit experience

How To Apply:

Please submit a cover letter and resume to in a single PDF. We look forward to hearing from you!

Apply by:
July 14, 2019
Commensurate with experience
About this Organization:
 At Creative Action Institute, we believe that creativity powers people and people power change. People-powered change and creativity absolutely include the creativity of our staff, and we welcome the unique ideas, approaches and contributions you have to offer. With Creative Action you will see the tangible impact of your skills and effort!

Creative Action Institute works at the intersection of creativity and social change. We build the capacity of leaders and organizations for innovation, collaboration and resilience to advance conservation, health and human rights globally. With incredibly exciting initiatives like Girls Leadership in East Africa or Creative Conservation in Central America, our programs serve as the foundation for building grassroots networks, widening scope and deepening impact in crucial issue areas through the power of the arts. We've compiled our best practices from over a decade in the field to a dynamic, hands-on curriculum that we now offer to educators, advocates and organizations around the world.