Stewardship Manager, Boston Community Gardens - Boston (year-round, full-time)
Summary of Position:
The Stewardship Manager (SM) coordinates, oversees and performs property management and stewardship operations for 56 Community Gardens, City Natives and Leatherbee Woods in Boston, and the Governor Hutchinson’s Field and the Pierce Reservation in Milton. This is a leadership position on the team, engaging heavily with our gardeners, volunteers, neighborhood and political partners. The SM will supervise two staff, support signature events, coordinate a significant group of volunteer community garden leaders, and manage individual and group volunteers. The SM is also responsible for following The Trustees’ community engagement and stewardship policies, guidelines, specific property management plans and best management practices. He/she will lead the development, execution and oversight of an annual scope and schedule of work in coordination with the Greater Boston Director and statewide specialist teams. The SM works to support each property’s visitor services infrastructure and revenue generating activities, if applicable, to ensure that visitors have an enjoyable, exceptional, and safe experience at Trustees’ properties.
Stewardship and Conservation
- Ensures that the landscapes, buildings, visitor amenities, wayfinding, gardens and outdoor areas are developed and maintained to the Trustees conservation standards and that the distinctive specialness of each property is preserved.
- Works within our organizational tools and systems to ensure that stewardship work on properties supports property plans, key performance indicators (KPIs), Trustees’ standards, best practices, and policies.
- Oversees and executes routine grounds, buildings and landscape maintenance and larger landscaping and grounds projects involving staff or contractors.
- May manage significant capital projects from time to time, with support from the Stewardship Team.
- Develops plans to protect and enhance the conservation values of the property, in conjunction with specialist colleagues, to deliver projects that enhance its value.
- Conducts annual baseline standards assessments and scopes work orders and budgets.
- Tracks routine maintenance and performance towards conservation targets using stewardship data systems including Smartsheet and PeopleGIS.
- Delivers enjoyable visitor experiences on the properties and ensures visitor safety and wayfinding.
- Provides support for events, programming, and enterprise.
- Acts as ambassador for the Trustees’ with communities, recruiting and training volunteers and partners to promote the stewardship work that we do through presentations and responding to public inquiries and face-to-face interaction on site.
- Supports Boston Director in projects, negotiations, permits and contracts with partner organizations, government and gardeners in our community gardens.
- Maintains communications with our garden coordinators to coordinate infrastructure upgrades, routine maintenance, garden clean ups, dispute resolution and collection of garden dues.
Supervision and Administration
- Supervises the use and maintenance of work areas, vehicles, tools and equipment to the highest safety standards and ensures that scheduled preventative maintenance is completed on time.
- Oversees the stewardship annual budget, reduces costs and finds efficiency where possible with the resources available, identifying areas for improvement.
- Supervises, trains and provides leadership for full-time and seasonal employees, as well as volunteers.
- Develops annual work plans for employees and conducts annual performance reviews.
- Other duties as assigned with or without accommodation.
Education and Experience:
Associate’s or Bachelor’s degree in Horticulture, Park Management, Forestry, Ecology, or another natural resource field and at least 5 years’ experience in these areas or related fields.
Minimum 3 years of experience managing staff and operations.
A strong commitment to the mission of The Trustees.
Proven leadership skills and a demonstrated ability to effectively manage people. Resume should show roles with progressive management and at least 3 years of experience managing a team of more than 3 people.
Proven ability to work independently and unsupervised.
Demonstrated experience working on public properties and with volunteers.
Demonstrated experience working in visitor services or with community members on public properties or projects.
Familiarity and/or experience managing invasive plants.
Experience managing and developing volunteer programs.
Proven organizational skills which clearly demonstrate the ability to balance and manage multiple staff, the assets of the property, the needs of the visitor and budgets.
Must have proven property management skills including basic tool and equipment maintenance; building systems awareness, snowplow, tractor, and significant chainsaw experience.
Must have budgetary and financial management skills.
Excellent written, verbal, and in person communication skills to work across internal reporting structures, stakeholder groups and in multiple mediums.
Computer skills (MS Word, Excel, PowerPoint, etc.). Candidate must be more than proficient in excel and using social media channels.
Strong communication and problem-solving skills and ability to lead and participate on teams to achieve results.
Proven success in management of projects and contractors, including project scoping, budget development, design oversight, and contract administration.
Experience managing cultural/historic landscapes and/or maintaining structures and building systems a plus.
Enjoy working with a diverse group of people, have excellent people skills and competency working with committees, volunteers, and speaking to the public.
Familiar with Boston neighborhoods.
Valid driver’s license required for driving Trustees’ vehicles; must pass satisfactory driver record check.
DOT Medical Card, and other licenses may be required to perform certain functions of the position.
A satisfactory criminal background check (CORI)
Flexibility to work nights and weekends
Candidates fluent in two or more languages highly encouraged.
Reports to Greater Boston Director; supervises two full time staff, seasonal staff, and volunteers
Physically hard work; must be able to lift up to 50 lbs., pull and push heavy items, and climb ladders.
Outside work with exposure to all weather conditions.
This position is based out of 200 High Street in Boston as the primary office space.
Please Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Benefits and Salary
The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.
Medical, Dental and Vision insurance, with employer premium contributions ranging from 75% - 85% based on plan level
Traditional and Roth 401K Retirement accounts available for employees to contribute to upon hire and a 5% employer match after one year of employment
Three weeks of vacation time in the first year of employment, as well as 10 sick days, two personal days, 12 Holidays and one floating holiday per year. Four weeks of Paid Parental Leave following the birth or adoption of a child, after one year of employment
Day of Service: employees take one regular work day per year to travel to another property to help with a specific project
Day of Wonder: employees take one regular work day to explore a Trustees property
About The Trustees of Reservations:
The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 26,000+ acres on 117 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000-member households.
In addition to being an Equal Opportunity Employer, the Trustees of Reservations aims to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.
How To Apply:
Please apply online via The Trustees' website linked here
August 28, 2019
About this Organization:
The Trustees of Reservations is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. We preserve and protect places of natural, scenic and historic beauty and hold these “reservations” in “trust” for public use and enjoyment. Our passion is to improve the quality of life in the Commonwealth, using our properties and their many programs as a powerful and compelling platform to engage more residents and visitors in our mission-driven work. We believe in protecting the irreplaceable forever, for everyone. Today, we care for 117 special reservations -- from beaches to farms, gardens and historic sites – within minutes of every resident. Funded and supported entirely by our nearly 2 million visitors and supporters, and more than 60,000 member households, we invite you to find your place.