Museum of Fine Arts, Boston

465 Huntington Avenue
Boston, MA 02115

Date Posted:
July 22, 2019

Eastern Massachusetts



Membership Assistant, Events and Programs


As part of the Museum’s 150th anniversary, the MFA is undertaking new and expanded initiatives to grow and diversify its membership base and redefine membership as a loyalty program. The Membership Assistant is a one-year term position that will provide key support to these piloted efforts through Membership related events, programs, and activities aimed at increasing participation and engagement.

  • Provide administrative and logistical support; execute all membership events; coordinate scheduling and space reservations with internal stakeholders; secure all logistical needs for membership related events, programs and activities, including catering, security, A/V needs, design requests, staffing and event materials
  • Support the Membership Programs Administrator in the execution of events, programs, and activities related to the First Year Free programs, including MFA Citizens and 150th Celebration activities; support related programs and activities as needed outside of Membership, including institutional events and other Audience Development efforts
  • Manage event entry and management into EMS and Trello; ensure all event information is updated and accurate on an on-going basis; manage event attendance reporting
  • Support MFA Associates and MFA Senior Associates in Member tours and related events
  • Serve as primary membership contact for and at all Member events; attend related activities as needed outside of Membership; assist in planning institutional events and activities as needed
  • Provide superior customer service when responding to or dealing with members/visitors via e-mail, by phone, in person, or by mail, and update the Visitor Suggestion Database, as needed

  • BA/BS
  • One to three years related office experience
  • Strong writing and verbal communication skills
  • Solid computer skills
  • Strong quantitative skills in order to track budgets
  • Must be able to treat confidential information with discretion
  • Must be detail oriented with ability to multi-task without compromising quality
  • Able to work occasional nights and weekends

How To Apply:

For consideration, please submit your cover letter and résumé to: You may also submit your materials via postal mail to: Human Resources Department, Museum of Fine Arts, Boston, 465 Huntington Avenue, Boston, MA 02115.

The MFA is an Equal Employment Opportunity Employer that is committed to building a culturally diverse staff and strongly encourages applications from diverse candidates.

Apply by:
September 16, 2019
About this Organization:
Fine arts cultural and educational institution.