Yiddish Book Center

1021 West Street
Amherst, MA 01002

Date Posted:
August 06, 2019

Western Massachusetts



Membership and Online Fundraising Manager


The Yiddish Book Center is a non-profit cultural organization with a national and international membership base. We are seeking a Membership and Online Fundraising Manager to take a leadership role in our outreach and online fundraising efforts, and to coordinate constituent management, donations processing, and member correspondence. As one of the primary people involved in CRM/data management, the person in this role also participates in our web team and provides technical support for new and ongoing projects across the organization.


  • Coordinates online fundraising efforts to coincide with direct mail appeals, and additional online-only outreach projects throughout the year. Creates and maintains membership-related web content, including donation forms;
  • Ensures that membership records and communications are handled appropriately following Yiddish Book Center policies and procedures. Specifically: Gift processing, constituent data entry and updates, data-sync of Raiser’s Edge and Luminate records, written and phone communication with members in response to inquiries;
  • Participates in strategic planning process for the website and other online tools, and helps to implement solutions based on these goals. Acts as a resource to resolve technical problems day-to-day for staff and outside users;
  • Provides training and support for staff users of the bulk email tools, user databases, web forms and other web content;
  • Organizes training and supervision of work study, part time and seasonal employees to assist as needed with membership tasks;
  • Communicates with vendors to maintain tech tools as needed based on organizational strategies and priorities;
  • Answers multi-line phone system, forwarding calls and taking messages as required;
  • Other projects and tasks as assigned.

  • Knowledge of Raiser’s Edge or similar fundraising software
  • Understanding of non-profit fundraising processes, including industry best practices for online fundraising
  • Experience with audience segmentation for online communication and reporting
  • Excellent organizational skills, and ability to prioritize among multiple responsibilities and projects
  • Flexibility and ability to work in a mid-level leadership role
  • Technological problem-solving, both immediate and long-range
  • Excellent written and oral communication skills
How To Apply:
Please send cover letter and resume to rsilnutzer@yiddishbookcenter.org
Apply by:
October 01, 2019
About this Organization:
The Yiddish Book Center is a nonprofit organization working to tell the whole Jewish story by rescuing, translating, and disseminating Yiddish books and presenting innovative educational programs that broaden understanding of modern Jewish identity.