The Trustees of Reservations

200 High St.
Boston, MA 02110

hr@thetrustees.org

Date Posted:
August 12, 2019

Region:
Eastern Massachusetts

Category:
Facilities/Security/Grounds

Type:
Seasonal

Gate Attendant - Ipswich (seasonal, part-time)

Description:

Summary of Position:

The Trustees is seeking part time Gate Attendants for Crane Beach at The Crane Estate to assist visitors, educate the public, enforce rules and collect daily fees. Gate Attendants ensure that thousands of visitors each year have a positive experience on the property by answering questions, promoting the organization, and greeting visitors at the entry. Will perform general cleaning of the facilities. Weekend as well as weekday shifts are needed.

Essential Functions:

  • Representing The Trustees in accordance with the messages developed and provided by the organization’s Engagement Department.

  • Efficient use of point of sale software for day use visitor transactions including entering day use fees and reconciling daily revenue. Ability to handle cash transactions. Daily count of banks & communication of issues if they arrive.

  • Greeting visitors in a warm and welcoming manner while also enforcing daily fees.

  • Opening facilities in the morning & closing facilities at night on a timely basis in a complete fashion.

  • Basic facility maintenance procedures carried out, on a daily basis.

  • Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy. Track visitation of members, residents & visitors.

  • Willingness to follow checklists to ensure consistent delivery of services.

  • Reporting safety concerns, incidents, and maintenance needs to the Beach Management.

  • Enforcing rules and regulations.

  • Assist in the distribution and collection of survey data from Trustees' visitors.

  • Other duties as assigned with or without accommodation

  • Explaining the benefits of Trustees membership and promoting special events.

Qualifications:
  • Have a strong interest in customer service. Experience in this area is preferred but not mandatory. Self-starter, ability to motivate oneself, operate with a high degree of integrity.

  • Ability to perform in a public facing environment, making all visitors feel welcome.

  • Energetic personality. Greeting the public in speaking skills to promote the mission of The Trustees and be capable of working independently or cooperatively with other staff.

  • Must be comfortable on their feet for extended periods of time and able to lift 40 lbs.

  • Must be comfortable working on a variety of tasks listed above and have a good eye for detail.

  • Perform tasks safely and in accordance with The Trustees safety manual.

  • Behave in a professional manner with their colleagues, property visitors and volunteers.

Other:

  • Background check required, Driving check required.

  • Flexibility to work holidays, evenings and weekends is required.

  • Willingness to drive a Trustees pickup truck if required.

Working Conditions:

Variable outdoor weather conditions. Ability to lift 40 pounds and be comfortable on feet for extended periods required.

Benefits and Salary:

This is a seasonal, non-exempt, hourly paid position, with an optimal start of Labor Day.

This position is based at Crane Beach, Ipswich Ma..

The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

About The Trustees:

The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 26,000+ acres on 117 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.

Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

In addition to being an Equal Opportunity Employer, The Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.

We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

How To Apply:
Please apply online via The Trustees' website linked here
Apply by:
September 15, 2019
About this Organization:
The Trustees of Reservations is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. We preserve and protect places of natural, scenic and historic beauty and hold these “reservations” in “trust” for public use and enjoyment. Our passion is to improve the quality of life in the Commonwealth, using our properties and their many programs as a powerful and compelling platform to engage more residents and visitors in our mission-driven work. We believe in protecting the irreplaceable forever, for everyone.  Today, we care for 117 special reservations -- from beaches to farms, gardens and historic sites – within minutes of every resident. Funded and supported entirely by our nearly 2 million visitors and supporters, and more than 60,000 member households, we invite you to find your place.