About: Incollect.com is a world-class curated marketplace where
people can shop the finest furniture, decorative arts, fine art, and jewelry by
the design masters of the 18th through 21st centuries. Incollect provides
interior designers and the public with the most innovative online experience
for discovering and acquiring classic and modern art and design. InCollect is
aligned withAntiques & Fine Art magazine and responsibilities will overlap based on the
strategic needs of either portion of the business.
Candidate: Relationships are a critical part of our industry and our
company. The Account Manageris the main point person with Incollect's gallery and dealer clients after they have
signed contracts with the sales team. The candidate works with clients to
education them about their involvement with Incollect, from posting inventory
and keeping current with the site, helping to build their brand and business.
The candidate will also assist the sales team with Antiques & Fine Art magazine, including clients
who overlap with Incollect and those specific to the magazine. The candidate for
this hybrid position must be organized, motivated, and a self-starter, have the
ability to initiate, manage, and complete projects, positively engage clients,
think critically, be personable, helpful, and be able to foster relationships.
Candidate needs to be able to shift gears easily and handle multiple
responsibilities. Will need to know/learn Salesforce database. Position is
site-specific to Woburn, Mass.Candidates must work at the Woburn
address; no telecommuting or other location. No exceptions.
Provide customer service with existing and new
clients and maintain regular communication.
Enter and/or maintain customer correspondence
and activity in Salesforce.
Write professional email communications for
Educate and encourage existing clients to stay
current with their online storefront.
Direct clients in procedures for uploading
inventory and assist dealers with managing their listings.
Assist sales team with the above as it relates
to Antiques & Fine Art magazine.
Highly organized, efficient, with keen attention
Computer savvy and able to learn basic image
Strong verbal & written communication skills
Positive attitude and outgoing personality.
Ability to follow through and be proactive.
Ability to forge and maintain relationships.