The French Cultural Center

BOSTON, MA 02116

Date Posted:
January 13, 2020

Eastern Massachusetts



Operations Manager


The French Cultural Center is looking for a dynamic and organized Operations Manager to oversee the general operations of the Center, which include facilities, IT and reception. He/she will also be directly responsible for the overall administration and coordination of the human resource function.

This is a full-time position, that supervises the Facilities Coordinator and the entire Reception staff.



Human Resources:

· Maintain knowledge of industry trends and employment legislation and ensure organization's compliance.

· Communicate changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.

· Oversee the obtaining of work visas, as required.

· Manage health plan, retirement, and disability and life insurance benefits.

· Maintain personnel and confidential records, paid and unpaid time-off records.

· Assist with onboarding and termination processes.

· Coordinate workers’ compensation.

· Recommend, evaluate and participate in staff development for the organization.

· Review and update staff handbook.

Information Technology:

· Ensure users are provided support. Fix minor problems on the spot.

· Coordinate with IT consultant, negotiate solutions with external vendors.

· Ensure day-to-day maintenance of user e-mail and network accounts.

· Oversee implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines, and accountability, developed in collaboration with IT consultant.

· Stay abreast of trends and regulations to ensure effectiveness and compliance.

· Conduct user training on an as-needed basis.

· Responsible for technology bills.


· Support the Executive Director in overseeing current renovation (contracts, construction manager’s work).

· Supervise Facilities Coordinator.

· Prioritize facilities requests and assist with special projects planning.

· Responsible for facilities bills.

· Respond to alarm calls.

Administrative Tasks:

· Supervise the reception staff, coordinate scheduling and recruitment of full-time and part-time receptionists in collaboration with Head receptionist.

· Manage Board of Trustees meetings; track planned attendance at the meetings; set up for and breaks down from the meetings; order, receive and set up food and/or beverages for meetings as appropriate; take minutes of meetings as requested; distribute minutes and other documents to meeting attendees as requested.

· Assist the Executive Director as requested.

All other duties as assigned.



· Bachelor's degree and 3 years related experience or training, or equivalent combination of education and experience.

· Complete fluency in French and English (oral and written).

· Understanding of French formal and diplomatic protocol.

· HR training and/or experience.

· IT training and/or experience.


· SHRM Certified Professional (SHRM-CP) credential.

· Familiarity with legal contracts, ability to comment and suggest edits.


· Strong written and oral communication skills in French and English.

· Business Acumen.

· Ability to organize and manage multiple priorities & tasks.

· Problem analysis and problem resolution at both a strategic and functional level.

· HR Expertise.

· Ability to keep confidential information.

· Employee training and development.

· Global & cultural awareness.

· Ability to think ahead and plan over a 12-24 month time span.

How To Apply:
Please send your resumé and a cover letter describing your interest for this job in this particular organization to No phone calls, please.
Apply by:
January 13, 2020
About this Organization:
The French Cultural Center of Boston is a nonprofit organization whose mission is to ensure the vibrant growth of French Language and Francophone Cultures in New England.